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Operator-level insights on AI, scaling, and service transformation. Not theory, real learnings and experience from inside the work.
AI in Financial Services: What Actually Works
Practical lessons from deploying AI systems into production financial workflows. What the vendors do not tell you, and what separates implementations that ship from those that stall.
Service as a Software: Productising Professional Services
The thesis behind Visory. How expert financial services can be extracted from individual heads, systematised, and delivered as a product rather than a relationship.
From 40 to 3,000: Scaling a Services Business
The operational architecture behind scaling Findex across 110+ locations. Culture, systems, and the decisions that compound over a decade.
Building AI-First Products in Regulated Industries
Navigating compliance, trust, and human oversight while building AI-native products. The constraints that shape better products.
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Interested in having me speak at your event, conference, or company? Send through the details and my team will be in touch.